Apprenticeship Scheduler Administrator

AM Training Associates are looking to recruit an Apprentice Scheduler Administrator on behalf our well-established client based in Brierly Hill. 

Our client has over 30 years’ experience in providing high-quality precision engineering services. 

Our client is looking for a Scheduler to join their small, friendly and busy team. This is a varied role where no two days are the same, and would suit a confident, motivated individual with strong multitasking skills. 

The position is for an Apprenticeship; the position is initially 12-18 months with the possibility of a full-time role at the end of the programme. 

During this time, you will work towards the following qualifications:

· Business Administrator Apprenticeship Standard L3

· Highfield Functional Skills Qualification in English and/or Mathematics – if required 

General Duties

You will receive training to enable you to carry out the following duties:

· Contract and account scheduling, including stock allocation:
Assist in planning and coordinating customer contracts and account schedules, ensuring that stock is accurately allocated to meet demand and delivery timelines. 

· Order processing and procurement of stock from the supply chain:
Support the end-to-end order process, from receiving and inputting orders to liaising with suppliers to procure required stock in a timely and cost-effective manner. 

· Regular telephone contact with customer base:
Maintain consistent communication with customers via telephone, providing updates, handling enquiries, and building strong working relationships to support customer satisfaction. 

· Updating MRP/CRM systems:
Accurately input and maintain data within MRP and CRM systems, ensuring all customer, order, and stock information is up to date and reflects current business activity. 

· Progress chasing suppliers:
Monitor outstanding orders and proactively follow up with suppliers to ensure on-time delivery, resolving any delays or issues that may impact operations. 

· Attendance at daily morning meetings:
Participate in daily team meetings to review priorities, discuss progress, and contribute to planning and problem-solving activities.

Skills and Requirements

The ideal candidate will be:

· GCSE Grade 5 or above in English and Maths 

· Organised, approachable, hardworking, someone who enjoys to keep things running smoothly and able to able to juggle multiple tasks independently

· Excellent ICT skills with knowledge of Microsoft Excel and Word would be desirable. 

· Friendly, positive, and comfortable talking to customers

· Experience working with MRP and/or CRM systems would be desirable 

Working Hours 

Monday – Friday: 8am – 4.30am (30 minutes lunch break) 

Total hours paid: 37.5 hours

Hourly Rate: £8.00